company policy

Our Commitment to Excellence and Standards

VSH Consulting (Vendor Staffing Hub) maintains high standards of professionalism, ethics, and service delivery. This policy document outlines our company policies and practices that guide our operations in the United States.

1. Equal Opportunity Policy

VSH Consulting is committed to providing equal employment opportunities to all qualified individuals regardless of race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic under applicable federal, state, and local laws.

  • We do not discriminate in recruitment, placement, or any employment decisions
  • We promote diversity and inclusion in all our staffing practices
  • We comply with all EEO and affirmative action requirements

2. Quality Assurance Policy

We maintain rigorous quality standards in all aspects of our staffing and consulting services:

  • Thorough candidate screening and verification processes
  • Comprehensive background checks and credential verification
  • Regular quality audits and performance reviews
  • Continuous improvement initiatives
  • Client satisfaction monitoring and feedback systems

3. Confidentiality and Data Protection Policy

We are committed to protecting the confidentiality and security of all information entrusted to us:

  • Strict confidentiality protocols for candidate and client information
  • Secure data storage and transmission practices
  • Compliance with applicable data protection laws
  • Regular security assessments and updates
  • Employee training on data protection and privacy

4. Compliance Policy

VSH Consulting operates in full compliance with all applicable laws and regulations:

  • Federal employment laws (FLSA, ADA, FMLA, etc.)
  • State and local employment regulations
  • Immigration and work authorization requirements
  • Industry-specific compliance standards
  • Regular compliance audits and training

5. Code of Conduct and Ethics

All employees, contractors, and representatives of VSH Consulting are expected to:

  • Act with integrity, honesty, and professionalism
  • Treat all clients, candidates, and colleagues with respect
  • Avoid conflicts of interest
  • Maintain confidentiality of sensitive information
  • Report any unethical behavior or violations

6. Candidate Placement Policy

Our candidate placement practices ensure the best match between candidates and opportunities:

  • Accurate job descriptions and requirements
  • Thorough candidate assessment and matching
  • Transparent communication with all parties
  • Support during onboarding and placement
  • Follow-up and performance monitoring

7. Fee and Payment Policy

Our fee structure is transparent and fair:

  • Clear fee schedules and payment terms
  • Written agreements outlining all charges
  • No hidden fees or unexpected charges
  • Flexible payment options where applicable
  • Prompt payment processing and invoicing

8. Customer Service Policy

We are committed to providing exceptional customer service:

  • Responsive and timely communication
  • Dedicated account management
  • Regular updates and status reports
  • Quick resolution of issues and concerns
  • Continuous improvement based on feedback

9. Guarantee and Replacement Policy

We stand behind our placements with clear guarantee terms:

  • Guarantee periods as specified in service agreements
  • Free replacement for qualified candidates within guarantee period
  • Clear terms and conditions for guarantees
  • Fair and reasonable replacement processes

10. Health and Safety Policy

We prioritize the health and safety of all individuals we work with:

  • Compliance with OSHA and workplace safety regulations
  • Verification of safety certifications where required
  • Support for safe work environments
  • Reporting and addressing safety concerns

11. Policy Updates and Contact

These policies may be updated periodically to reflect changes in our practices or legal requirements. For questions about our company policies, please contact us:

Policy Effective Date: January 2025